911 Emergency Communications Center

COMMUNICATIONS CENTER
MISSION STATEMENT
The 911 Emergency Communications Center effectively operates 24-hours per day, seven days a week. The objective of the 911 Emergency Communications Center is to professionally receive and process both emergency and non-emergency requests for service or assistance for Fire/Rescue, Police, Emergency Medical Services, and after-hours Public Works Assistance; to quickly determine the appropriate level of response and dispatching the necessary resources to the reported incident location.
GOALS
Strive to render professional, courteous, and efficient operations within the 911 Emergency Communications Center. Provide standardized and consistent services to save time, reduce confusion, and eliminate errors to provide timely and appropriate response to all citizens and First Responders for the City of McAlester and Pittsburg County during emergency and non-emergency situations.
911 Communications Officers to aspire to be professional, skilled in assigned duties, and to take pride in the knowledge each are making an essential contribution to the quality of life in our community.
CERTIFICATIONS
Public Safety Telecommunicator Certified
CPR/AED/First Aid Certified
EMD, Emergency Medical Dispatch, Certified
Fire Service Certified
OLETS, Oklahoma Law Enforcement Telecommunications System, Certified