Utility Payment Options

Pay Kiosk

For the convenience of our customers, utility payments can be made at one of our Paysite Kiosks.  This service is FREE.  All you need is a copy of your most recent water bill and your check, card, or cash to use this fast and secure method. The kiosks do not make or accept coins, so cash payments must be made in whole dollar amounts and overpayments will be credited toward future charges.  Account information such as payment history, amount due, or account status cannot be referenced through the kiosk. The kiosks are located at:

  1. McAlester City Hall, 28 E. Washington 
  2. Pruett’s Foods, 601 E Wyandotte
  3. Choctaw Nation Travel Plaza, 1640 S. George Nigh Expressway
Pay by Phone
Customers may make payments  24 hours a day, 365 days a year over the phone using a Visa or Mastercard debit/credit card by calling (866) 300-4423. There is no fee to pay over the phone.

Pay Online 
You may make your payments or access information about your account anytime, 24 hours a day seven days a week. In order to pay your utility bill online you will need your account number, located on your utility bill, and a credit or debit card number. Once your payment is processed, your records will be updated accordingly. You may set up recurring payments or one-time pay. There is no fee to pay online.

Any residents scheduling a water bill payment through our online system need to be careful when setting the payment date. Selecting a draft or charge date after your due date is not considered a payment arrangement until approved by the Utility Billing Office. You must call 918-423-9300 ext. 4952 to avoid any potential service disconnection.

Payment Drop Boxes
Two drop boxes, including a handicap-accessible one on the wheelchair ramp, are located in front of City Hall, at 28 East Washington. Payments placed in either drop box after 4:00 pm are processed on the following business day. The City only accepts checks or money orders in the drop box. Include the account number on the check or money order. Do not drop cash in drop box.

Automatic Bank or Draft
For the convenience of our customers, utility bills may be automatically drafted from a checking account or savings account., The total amount due on the bill will be drafted from the customer's account on the due date or on a date recognized by the City. You will still receive a copy of your bill. A completed authorization form and voided check (for checking accounts) are required before activation. Please complete the applicable form below and return to the utility office at city hall.
Auto Draft form - Bank Account

Pay by Mail
Remit payment by check or money order through the mail to:
City of McAlester
P.O. Box 578
McAlester, OK 74502

Do not send cash in the mail.

Payment Plans
If you are unable to pay your full water bill, you can apply to be placed on a payment contract to pay your previous balance in monthly installments. *This form is not to be used for due date extensions on single bill payments.  
Apply for a Payment Plan Contract
Download a Payment Plan Contract PDF